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Legal

Privacy Policy

This policy explains how HG Travel & Tours handles the personal information you provide when you contact us or request a travel quote.

Placeholder wording. This page contains draft text for HG Travel & Tours to edit and have reviewed before the website goes live.

Who we are

HG Travel & Tours is the data controller for the personal information collected through this website. Company registration and contact details will be added here.

Information we collect

When you submit a quote request or contact form we collect your name, email address, phone number and the travel details you choose to share, such as destination, dates, number of travellers and any additional notes.

How we use it

We use your information to respond to your enquiry and prepare suitable travel options. Where you have given separate marketing consent, we may also send travel inspiration, offers and news.

Lawful basis

We rely on your consent to contact you about your enquiry, and on our legitimate interests in running our travel business. Marketing communications are only sent with your separate, optional consent.

Sharing your information

We may share relevant details with airlines, hotels, cruise lines, tour operators and suppliers where this is needed to prepare or fulfil your travel arrangements.

How long we keep it

We keep enquiry records for as long as needed to respond to you and to meet our legal and accounting obligations. A specific retention period will be confirmed here.

Your rights

Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal information, to object to processing, and to withdraw consent at any time. You can also complain to the Information Commissioner’s Office.

Contact

Contact details for privacy requests will be added here.